Therapeutic Crisis Intervention

A child in crisis needs help!

What kind of help and how it is given make a crucial difference between the child's learning from the experience or being set back.
The Therapeutic Crisis Intervention system is a crisis prevention and intervention model designed to reduce critical incidents, and assist staff and young people to learn constructive ways to handle crisis.

Actions speak louder than words.....

By their example, child and youth care staff shape the behaviour and influence the growth of the young people in their care.

At no time is this issue more important than during periods of crisis and upset. The skills, knowledge and professional judgment of staff in reacting to crises are critical in helping young people learn constructive and adaptive ways to deal with frustration, failure, anger rejection, hurt and depression.

The ability of the entire organization to respond effectively to staff and children in crisis situations is critical in establishing not only a safe environment but also one that promotes growth and development.

The purpose of this project is to provide a crisis prevention and management system for residential childcare facilities that will assist the organization in:

•Preventing crises from occurring
•De-escalating potential crises
•Effectively managing acute crisis phases
•Reducing potential and actual injury to children and staff
•Learning constructive ways to handle stressful situations
TCI is a model for crisis prevention and intervention that gives staff:
•The skills, knowledge, and attitudes to help children and youth when they are at their most destructive
•An appreciation of the influence adults have while they are responsible for the care and treatment of troubled children and youth in crisis situations
•The sensitivity to respond to both the feelings and behaviour of an upset youth in crisis

Outcomes of Establishing TCI


•Increased ability on the part of staff to manage and prevent crisis situations
•Decreased use of restrictive procedures
•Fewer injuries to young people and staff
•Increased knowledge and skill on the part of all staff to handle crisis episodes effectively
•A change in the organizational culture